Proceedings of the 1st International Conference on Engineering, Science, and Commerce, ICESC 2019, 18-19 October 2019, Labuan Bajo, Nusa Tenggara Timur, Indonesia

Research Article

Interaction Design of Safety Tourism Apps

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  • @INPROCEEDINGS{10.4108/eai.18-10-2019.2289912,
        author={Andhika Giri Persada and Muhammad  Anshari},
        title={Interaction Design of Safety Tourism Apps},
        proceedings={Proceedings of the 1st International Conference on Engineering, Science, and Commerce, ICESC 2019, 18-19 October 2019, Labuan Bajo, Nusa Tenggara Timur, Indonesia},
        publisher={EAI},
        proceedings_a={ICESC},
        year={2019},
        month={12},
        keywords={safety tourism secure tourism interaction design tourism app},
        doi={10.4108/eai.18-10-2019.2289912}
    }
    
  • Andhika Giri Persada
    Muhammad Anshari
    Year: 2019
    Interaction Design of Safety Tourism Apps
    ICESC
    EAI
    DOI: 10.4108/eai.18-10-2019.2289912
Andhika Giri Persada1,*, Muhammad Anshari1
  • 1: Teknik Informatika, Universitas Islam Indonesia
*Contact email: andhika.giri@uii.ac.id

Abstract

Travel through tourism places is kind of fun activity. However, criminal and safety issues cannot be predicted when and how it is occured. Application (apps) for tourism are spreading out today. Security and safety are becoming factors that preclude to traveling. Both Security and Safety are mentioned as only Safety in this paper. This problem must be addressed, and tourism apps is playing a key-role. In this study, we develop interaction design (IxD) of tourism apps which is accommodating preventive and first-aid. Preventive action by providing safety issues in each tourism place, while first-aid provides early assistance when occuring criminal incident. IxD is designed based on user experience approach. Ten’s Nielsen principles are used as guideline, while cognitive walkthrough is used as measurement method. Lombok Island is chosen as case study. It has many potential tourism destination, which are growing rapidly. They have known for their social, natural and cultural tourism. Within this apps, we can inspect criminal vulnerability in each region along with steps may have be taken if experiencing criminal incident. Result reveals features regarding to criminal issues are helpful and easy to be used. However, disadvantage of this research is accessibility to the authorities