Implementation of German Language Chatbot for Local Wisdom Information Services in North Sumatra

In the modern digital era, technology plays a pivotal role in the tourism industry, particularly for foreign tourists, including German-speaking visitors traveling to Indonesia, especially North Sumatra. These tourists often seek information about local culture and customs online before their trips. This pre-travel research helps them understand key aspects of their destinations, addressing the challenge of limited available information and the scarcity of knowledgeable sources. This study emphasizes the importance of a robust research methodology in identifying and analyzing the necessary data sources to answer relevant questions and provide effective solutions. The research process involved developing and testing a chatbot using Rasa, an open-source conversational AI framework. The steps included installing Rasa, creating a new project directory, and defining the chatbot dataset, which involved creating essential files such as nlu.md, domain.yml, and stories.md. The training phase utilized machine learning frameworks like TensorFlow or PyTorch, ensuring that the chatbot met the study’s objectives and provided accurate, helpful responses for users.