Research Article
Analysis on the Airlines’ Responses to Covid-19 Pandemic in the Domestic Passenger Markets——Take All Nippon Airways and China Southern Airlines as Examples
@INPROCEEDINGS{10.4108/eai.17-6-2022.2322772, author={Tianshu Liang}, title={Analysis on the Airlines’ Responses to Covid-19 Pandemic in the Domestic Passenger Markets------Take All Nippon Airways and China Southern Airlines as Examples}, proceedings={Proceedings of the International Conference on Information Economy, Data Modeling and Cloud Computing, ICIDC 2022, 17-19 June 2022, Qingdao, China}, publisher={EAI}, proceedings_a={ICIDC}, year={2022}, month={10}, keywords={all nippon airways china southern airways covid-19 service pattern preventative measures}, doi={10.4108/eai.17-6-2022.2322772} }- Tianshu Liang
Year: 2022
Analysis on the Airlines’ Responses to Covid-19 Pandemic in the Domestic Passenger Markets——Take All Nippon Airways and China Southern Airlines as Examples
ICIDC
EAI
DOI: 10.4108/eai.17-6-2022.2322772
Abstract
Airlines suffered huge losses and a serious decrease in demand as a result of the pandemic. The domestic passenger market is recovering fast in China’s mainland, but the Japanese airline industry is recovering slowly. Using the case studies of All Nippon Airways (ANA) and China Southern Airlines (CSN), which are the largest airlines in China and Japan respectively, this paper analyses their measures responding to the Covid-19 between March 2020 and March 2021 with respect to government aid, service patterns and preventative measures against coronavirus. With the data from IATA, CAAC and the official website of two airlines, the article aims to identify the difference of measures between two airlines and the effectiveness of measures in reducing losses and increasing demand. The conclusion shows that the recovery of the aviation industry requires joint efforts of government, companies and passengers, with the supplement of technology and the internet.