Proceedings of the International Conference on Economic, Management, Business and Accounting, ICEMBA 2022, 17 December 2022, Tanjungpinang, Riau Islands, Indonesia

Research Article

Obtaining Sustainable Competitive Advantage Through Reputation Management: A Case of Private Universities in Indonesia

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  • @INPROCEEDINGS{10.4108/eai.17-12-2022.2333298,
        author={Sabar Aritonang Rajagukguk and Harjanto  Prabowo and Agustinus  Bandur and Rini  Setiowati},
        title={Obtaining Sustainable Competitive Advantage Through Reputation Management: A Case of Private Universities in Indonesia},
        proceedings={Proceedings of the International Conference on Economic, Management, Business and Accounting, ICEMBA 2022, 17 December 2022, Tanjungpinang, Riau Islands, Indonesia},
        publisher={EAI},
        proceedings_a={ICEMBA},
        year={2023},
        month={6},
        keywords={academic leadership; value co-creation capability; marketing capability; innovation capability; sustainable competitive advantage},
        doi={10.4108/eai.17-12-2022.2333298}
    }
    
  • Sabar Aritonang Rajagukguk
    Harjanto Prabowo
    Agustinus Bandur
    Rini Setiowati
    Year: 2023
    Obtaining Sustainable Competitive Advantage Through Reputation Management: A Case of Private Universities in Indonesia
    ICEMBA
    EAI
    DOI: 10.4108/eai.17-12-2022.2333298
Sabar Aritonang Rajagukguk1,*, Harjanto Prabowo1, Agustinus Bandur1, Rini Setiowati1
  • 1: Management Department, BINUS Business School Doctor of Research in Management, Bina Nusantara University, Jakarta, Indonesia 11480
*Contact email: sabar.aritonang@binus.ac.id

Abstract

Private universities in Indonesia face challenges in attracting and retaining students. This study aims to investigate the causal relationship between variables influencing the sustainable competitive advantage of private universities in Indonesia through a combination of quantitative, qualitative, and mixed-methods objectives. The research employs a concurrent mixed method, combining quantitative and qualitative approaches, to examine the significance of various factors, including academic leadership, value co-creation capabilities, marketing capabilities, innovation capability, and university reputation management capabilities, on the sustainable competitive advantage of private universities. The findings inform the development of a novel conceptual model that explains the influential factors in private university sustainability in Indonesia.