Proceedings of the 5th International Conference on Economic Management and Model Engineering, ICEMME 2023, November 17–19, 2023, Beijing, China

Research Article

A Study on the Satisfaction of the Elderly with Urban Parks Based on the IPA Model: A Case Study of Cuihu Park in Kunming, Yunnan, China

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  • @INPROCEEDINGS{10.4108/eai.17-11-2023.2342746,
        author={Lijun  Shi and Mengyao  Yu and Changhua  He},
        title={A Study on the Satisfaction of the Elderly with Urban Parks Based on the IPA Model: A Case Study of Cuihu Park in Kunming, Yunnan, China},
        proceedings={Proceedings of the 5th International Conference on Economic Management and Model Engineering, ICEMME 2023, November 17--19, 2023, Beijing, China},
        publisher={EAI},
        proceedings_a={ICEMME},
        year={2024},
        month={2},
        keywords={component; ipa analysis method; urban parks;elderly},
        doi={10.4108/eai.17-11-2023.2342746}
    }
    
  • Lijun Shi
    Mengyao Yu
    Changhua He
    Year: 2024
    A Study on the Satisfaction of the Elderly with Urban Parks Based on the IPA Model: A Case Study of Cuihu Park in Kunming, Yunnan, China
    ICEMME
    EAI
    DOI: 10.4108/eai.17-11-2023.2342746
Lijun Shi1, Mengyao Yu1,*, Changhua He1
  • 1: Yunnan College of business management
*Contact email: 527208035@qq.com

Abstract

In examining the satisfaction of older visitors to Cuihu Park in Kunming, Yunnan Province, this study utilized the importance-performance analysis (IPA) model and SPSS statistical software. The study aimed to compare and analyze the expectation and satisfaction levels among older visitors to urban parks. Research shows that accessibility, infrastructure, overall environment, landscape art and management services are the five factors that elderly tourists value most. However, the visitors' satisfaction only partially met their expectations of the park's environment before their visit due to various issues with infrastructure, service facilities, tourism information network construction, and management services. The study offers suggestions for the park's development and management to enhance the satisfaction of older visitors and provide valuable insights for future park construction.