Research Article
Empirical Jurisdictional View Regarding Late Payment For Services Spaylater Online Loans And Spinjam For Shopee E-Commerce Users (Case Study Of Madiun Regency Community)
@INPROCEEDINGS{10.4108/eai.17-10-2024.2353686, author={Ardita Dewi Epriany Puspitasari and Sukadi Sukadi and Irne Sri Krishe Purba and Eva Zulfa Ariyani and Ni Putu Aris Purnama Dewi and Elsa Teresia Sitopu and Putu Della Prasanthi Fentarani and Ni Ketut Alit Yudi Astuti}, title={Empirical Jurisdictional View Regarding Late Payment For Services Spaylater Online Loans And Spinjam For Shopee E-Commerce Users (Case Study Of Madiun Regency Community)}, proceedings={Proceedings of the 6th International Conference on Law, Social Sciences and Education, ICLSSE 2024, 17 October 2024, Singaraja, Bali, Indonesia}, publisher={EAI}, proceedings_a={ICLSSE}, year={2024}, month={12}, keywords={financial technology late payment consumer protection}, doi={10.4108/eai.17-10-2024.2353686} }- Ardita Dewi Epriany Puspitasari
Sukadi Sukadi
Irne Sri Krishe Purba
Eva Zulfa Ariyani
Ni Putu Aris Purnama Dewi
Elsa Teresia Sitopu
Putu Della Prasanthi Fentarani
Ni Ketut Alit Yudi Astuti
Year: 2024
Empirical Jurisdictional View Regarding Late Payment For Services Spaylater Online Loans And Spinjam For Shopee E-Commerce Users (Case Study Of Madiun Regency Community)
ICLSSE
EAI
DOI: 10.4108/eai.17-10-2024.2353686
Abstract
This study investigates late payments on online loan services, particularly the SPayLater and SPinjam features in Madiun Regency, Indonesia. The findings indicate that delays in payments are primarily caused by personal financial issues, poor financial discipline, technical challenges, and external factors like the economic crisis. Users often struggle with managing multiple loans and unexpected expenses. Legal protection is governed by Indonesian Financial Law No. 19/12/PBI/2017, overseen by the Financial Services Authority (OJK), which outlines regulations for loan amounts and interest rates. Debt restructuring options are available for users facing payment difficulties. This research offers recommendations for enhancing consumer protection to support the sustainability of online loan services in Indonesia.
