Research Article
Optimizing of the Development of Integrity Zones towards the Corruption-Free Zone (WBK) and the Clean Bureaucracy and Serving Zone (WBBM) in Department of Indonesian Language and Literature
@INPROCEEDINGS{10.4108/eai.16-9-2025.2361171, author={Muharrina Harahap and Jakaria Jakaria and Heny Anggreini and Frinawaty Lestarina Barus}, title={Optimizing of the Development of Integrity Zones towards the Corruption-Free Zone (WBK) and the Clean Bureaucracy and Serving Zone (WBBM) in Department of Indonesian Language and Literature}, proceedings={Proceedings of the 7th International Conference on Innovation in Education, Science, and Culture, ICIESC 2025, 16 September 2025, Medan, Indonesia}, publisher={EAI}, proceedings_a={ICIESC}, year={2026}, month={3}, keywords={gratification integrity zone responsive wbk wbbm}, doi={10.4108/eai.16-9-2025.2361171} }- Muharrina Harahap
Jakaria Jakaria
Heny Anggreini
Frinawaty Lestarina Barus
Year: 2026
Optimizing of the Development of Integrity Zones towards the Corruption-Free Zone (WBK) and the Clean Bureaucracy and Serving Zone (WBBM) in Department of Indonesian Language and Literature
ICIESC
EAI
DOI: 10.4108/eai.16-9-2025.2361171
Abstract
The 'subtle' practice of gratification is still found in the Indonesian Language and Literature Department so that it has the potential to erode academic integrity and service quality. This research aims to formulate a strategy for strengthening the Integrity Zone (ZI) to realize the Corruption Free Zone (WBK) and the Clean and Serving Bureaucracy Zone (WBBM). This study used descriptive qualitative method. Data were collected through desk study related to planning of integrity zone development. The result shows that strategies of integrity zone development include the elaboration of a comprehensive SOP, implementation of anti-gratification policy, integrity training, provision of a complaint channel, and ongoing evaluation and monitoring. Reinforcement of participatory and responsive ZI can minimize gratification practices, improve the quality of academic services, and build public trust in higher education institutions.
