
Research Article
Social Media Marketing Strategies for Increasing MSMEs Business Visibility
@INPROCEEDINGS{10.4108/eai.16-9-2025.2361168, author={Sri Rezeki and Haryani Pratiwi Sitompul and Adi Widarma}, title={Social Media Marketing Strategies for Increasing MSMEs Business Visibility}, proceedings={Proceedings of the 7th International Conference on Innovation in Education, Science, and Culture, ICIESC 2025, 16 September 2025, Medan, Indonesia}, publisher={EAI}, proceedings_a={ICIESC}, year={2026}, month={3}, keywords={social media marketing; msmes; digital visibility; customer engagement; business growth}, doi={10.4108/eai.16-9-2025.2361168} }- Sri Rezeki
Haryani Pratiwi Sitompul
Adi Widarma
Year: 2026
Social Media Marketing Strategies for Increasing MSMEs Business Visibility
ICIESC
EAI
DOI: 10.4108/eai.16-9-2025.2361168
Abstract
Micro, Small, and Medium Enterprises (MSMEs) play a vital role in fostering economic growth and providing employment opportunities in many developing countries. However, limited visibility in increasingly competitive markets poses significant challenges for their sustainability. Social media marketing has emerged as a cost-effective and powerful strategy for MSMEs to enhance brand recognition, engage customers, and expand market reach. This paper explores the role of social media platforms in strengthening MSME visibility through content creation, customer interaction, and data-driven marketing. Using a qualitative approach, this study examines best practices and challenges encountered by MSMEs in implementing social media strategies. Findings indicate that consistent content quality, audience engagement, influencer collaboration, and analytics-driven decisions significantly contribute to improving MSMEs’ digital presence. The study concludes that strategic adoption of social media not only increases visibility but also fosters customer trust, ultimately enhancing business growth and competitiveness.


