Proceedings of the 2nd International Conference on Law, Social Science, Economics, and Education, ICLSSEE 2022, 16 April 2022, Semarang, Indonesia

Research Article

Make Up Your Mind! Roles of Demographic Profiles on Library’s E-Services Usage

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  • @INPROCEEDINGS{10.4108/eai.16-4-2022.2319795,
        author={Mohamad Rahimi Mohamad Rosman and Meida  Rachmawati and Mohammad Azhan Abdul Aziz and Noor Azreen Alimin and Nurfatihah S Baharuddin},
        title={Make Up Your Mind! Roles of Demographic Profiles on Library’s E-Services Usage },
        proceedings={Proceedings of the 2nd International Conference on Law, Social Science, Economics, and Education, ICLSSEE 2022, 16 April 2022, Semarang, Indonesia},
        publisher={EAI},
        proceedings_a={ICLSSEE},
        year={2022},
        month={8},
        keywords={digital library; user engagement; e-services},
        doi={10.4108/eai.16-4-2022.2319795}
    }
    
  • Mohamad Rahimi Mohamad Rosman
    Meida Rachmawati
    Mohammad Azhan Abdul Aziz
    Noor Azreen Alimin
    Nurfatihah S Baharuddin
    Year: 2022
    Make Up Your Mind! Roles of Demographic Profiles on Library’s E-Services Usage
    ICLSSEE
    EAI
    DOI: 10.4108/eai.16-4-2022.2319795
Mohamad Rahimi Mohamad Rosman1,*, Meida Rachmawati2, Mohammad Azhan Abdul Aziz3, Noor Azreen Alimin3, Nurfatihah S Baharuddin3
  • 1: Universiti Teknologi MARA Kelantan Branch, Malaysia
  • 2: Universitas Ngudi Waluyo, Indonesia
  • 3: Universiti Teknologi MARA Kedah Branch, Malaysia
*Contact email: rahimimr@uitm.edu.my

Abstract

Library E-Services is the collection of online databases, electronic journals, electronic books, and online repositories that are accessible through online interactivity. Research on library e-services has gained momentum since the start of 2020 due to the emergency of Novel Coronavirus 2019. Thus, this study follows the recent trends by investigating the influences of demographic profiles on user decision-making approach to use the library e-services. To answer the research problem, an instrument was developed and analyzed using Statistical Package for Social Sciences version 26. Findings show that gender has a significant difference concerning the decision-making approach in using the library e-services. On the other hand, age, type of faculty, and education level do not have a significant difference concerning the decision-making approach in using the library e-services.