The Relationship Between Emotional Intelligence and Organizational Citizenship Behavior in Employees During the Covid-19 Pandemic

The organization anticipates that representatives should show hierarchical citizenship conduct (OCB), in light of the fact that OCB can build the viability, efficiency, and government assistance of the association. This study intends to decide the connection between the ability to understand people on a deeper level and OCB. The subjects of this study were 98 workers in organizations spread across Semarang region. The inspecting method was done by corresponding irregular testing. The information assortment strategy utilizes two scales, specifically the OCB size of 5 things and the passionate size of 5 things. The strategy for investigation utilizing basic relapse examination. From the aftereffects of the theory test, the connection importance esteem is 0.000 (p <0.05), and that intends that there is a huge connection between the ability to understand anyone on a deeper level and OCB. The positive sign on the connection coefficient shows the heading of the positive relationship, and that implies that the higher the capacity to understand anyone on a profound level, the higher the OCB. Emotional intelligence contributes 23.8% of OCB. There are other factors of 72.2% that also play a role but are not revealed in this study.