Proceedings of the First Jakarta International Conference on Multidisciplinary Studies Towards Creative Industries, JICOMS 2022, 16 November 2022, Jakarta, Indonesia

Research Article

Research Pilot Study for Delone Success Model with the E-Business Model among SMEs in Medan Area

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  • @INPROCEEDINGS{10.4108/eai.16-11-2022.2326128,
        author={Suhendra  Suhendra and Siti  Aisyah and Debi  Masri and Asrul  Sani and Halimatu  Syakdiyah and Dewantoro  Lase},
        title={Research Pilot Study for Delone Success Model with the E-Business Model among SMEs in Medan Area},
        proceedings={Proceedings of the First Jakarta International Conference on Multidisciplinary Studies Towards Creative Industries, JICOMS 2022, 16 November 2022, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={JICOMS},
        year={2022},
        month={12},
        keywords={sem; e-business;delone success; respondent; smes},
        doi={10.4108/eai.16-11-2022.2326128}
    }
    
  • Suhendra Suhendra
    Siti Aisyah
    Debi Masri
    Asrul Sani
    Halimatu Syakdiyah
    Dewantoro Lase
    Year: 2022
    Research Pilot Study for Delone Success Model with the E-Business Model among SMEs in Medan Area
    JICOMS
    EAI
    DOI: 10.4108/eai.16-11-2022.2326128
Suhendra Suhendra1,*, Siti Aisyah1, Debi Masri1, Asrul Sani2, Halimatu Syakdiyah3, Dewantoro Lase1
  • 1: Politeknik Negeri Media Kreatif
  • 2: STMIK Widuri
  • 3: Universitas Pendidikan Indonesia
*Contact email: suhendra_85@polimedia.ac.id

Abstract

The development of SMEs in the Medan city area is growing along with the significant development of information technology (IT). The increasingly important use of IT in SMEs will increase productivity, marketing, and efficiency. This study will measure the success rate in the applicationi of IT which is used to explore the success rate of IT applications and to examinei the factors that influence its implementation in addition to the index value established by the threshold. Software for partial least squares structural equation modeling (PLS-SEM) will be used to process the data. The model used is the integration of the Delone & McLean successi modeli with the adoption of an e-business model. The stakeholders of Small and Medium Enterprises were the focus of the survey in the city of Medan, which was conducted using interview techniques and questionnaires with responses (n = 212). Interviews and surveys were performed with decision-makers in SMEs companies so that the data obtained would provide accurate results. The results showed that most respondents (96.7%) answered that they were willing to interview and fill out the questionnaire. Experience using IT over five years 24.53% between 4-5 years as much as 27.83%. Meanwhile, from the ability level, only 22.64% cannot use IT. Six reject indicators and four hypotheses were rejected from the measurement and structural tests in PLS-SEM.