The Learning Design on the Analysis of English Speaking Barriers of Polimedia Hospitality Students with the Technology-Based Strategies

Most workers really need speaking skills at work, especially in the service industry such as Hospitality. Speaking English is the most important skill because providing service is the main thing in this field. From a research previously conducted by the researcher, it is known that most Hospitality students majoring in Tourism at Politeknik Negeri Media Kreatif (PoliMedia) have difficulty speaking in English when doing internships and working in industry. From this phenomenon, this follow-up research was conducted with the aim to conduct an analysis study of the English speaking skills barrier of PoliMedia Hospitality students who are currently or have completed Industrial Practice (Praktik Industri) and the effective strategies to overcome them using technology, such as Youtube and audio visual media to produce learning designs. The subjects of this research are about sixty PoliMedia Hospitality students who are currently and have finished their internships. The researcher used the sequential exploratory Mixed-Method Research (MMR), which combines qualitative and quantitative researches, conducting interviews and using questionnaires in data collection. The data obtained were analyzed based on the Griffee concept. The results of this study will be applied to the Speaking learning design in the Hospitality English course so that it is hoped that students doing internships will not have difficulty speaking in English.