Why Some Innovation Sustainable and Some Not ?

Why some public service innovations carried out by local governments in Indonesia are sustainable and many others are not? This is the question that this article attempts to answer. This article is based on research conducted on ten public service innovations introduced by the Government of Bone Regency, South Sulawesi, which have persisted and even inspired other public service innovations. Case study data and information on these ten public service innovations were collected through focus group discussions and in-depth interviews with innovators. As a result, when the initiator of the innovation is transferred to another unit, the story of the innovation ends. Third, there is support from the leadership of the organization where the innovation was introduced as well as support from the highest executive officer (regent, mayor, or governor) of the local government. In this study, all cases of innovation continued because they received support from organizational leaders. This happens because one of the performance assessments of the work unit leader is the service innovation introduced to the organization he leads. The Regent also greatly appreciated the innovations made by his staff. The Regent's commitment and support is realized even by bringing this innovation at the village level with the obligation for each village to have at least one innovation in 2022 to come.