Research Article
Research on the Realization Mechanism of Online Government Service Convenience——Take Tianjin Economic Development Area as an Example
@INPROCEEDINGS{10.4108/eai.15-3-2024.2346567, author={Xuran Liu and Yue Yin}, title={Research on the Realization Mechanism of Online Government Service Convenience------Take Tianjin Economic Development Area as an Example}, proceedings={Proceedings of the 4th International Conference on Public Management and Intelligent Society, PMIS 2024, 15--17 March 2024, Changsha, China}, publisher={EAI}, proceedings_a={PMIS}, year={2024}, month={6}, keywords={service convenience; online government services; business environment; tianjin economic development area(teda); beijing-tianjin-hebei coordination}, doi={10.4108/eai.15-3-2024.2346567} }- Xuran Liu
Yue Yin
Year: 2024
Research on the Realization Mechanism of Online Government Service Convenience——Take Tianjin Economic Development Area as an Example
PMIS
EAI
DOI: 10.4108/eai.15-3-2024.2346567
Abstract
The reform of government services in Tianjin Economic Development Area is an important part of the coordinated development of government services in the Beijing-Tianjin-Hebei region. From the perspective of service convenience, the effective ways to improve the convenience of online government service in Tianjin Economic Development Area are explored. The study finds that scenario-based services, customized services for user portraits, approval process remodeling, and data sharing and mutual recognition can help to improve the convenience of online government services
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