Proceedings of the 4th International Conference on Public Management and Intelligent Society, PMIS 2024, 15–17 March 2024, Changsha, China

Research Article

Digitalization of Government Services in the Guangdong-Hong Kong-Macao Greater Bay Area ——Based on Comparison Between Guangdong Province and Macao Special Administrative Region

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  • @INPROCEEDINGS{10.4108/eai.15-3-2024.2346562,
        author={Yifen  Yin and Wenshuo  Zhang and Zekai  Zhang},
        title={Digitalization of Government Services in the Guangdong-Hong Kong-Macao Greater Bay Area ------Based on Comparison Between Guangdong Province and Macao Special Administrative Region},
        proceedings={Proceedings of the 4th International Conference on Public Management and Intelligent Society, PMIS 2024, 15--17 March 2024, Changsha, China},
        publisher={EAI},
        proceedings_a={PMIS},
        year={2024},
        month={6},
        keywords={government services; digital government; standardization; personalization},
        doi={10.4108/eai.15-3-2024.2346562}
    }
    
  • Yifen Yin
    Wenshuo Zhang
    Zekai Zhang
    Year: 2024
    Digitalization of Government Services in the Guangdong-Hong Kong-Macao Greater Bay Area ——Based on Comparison Between Guangdong Province and Macao Special Administrative Region
    PMIS
    EAI
    DOI: 10.4108/eai.15-3-2024.2346562
Yifen Yin1, Wenshuo Zhang1,*, Zekai Zhang2
  • 1: Macao Polytechnic University
  • 2: Guangdong Huaqian Accounting Firm
*Contact email: 392103677@qq.com

Abstract

With the development of the new generation of information technology, the online government service platform constructed under the guidance of the "Internet + Government Services" concept has become an important measure for the Chinese government to improve its governance capabilities and service functions. The digitalization of government services in the Guangdong-Hong Kong-Macao Greater Bay Area is one of the important aspects of the construction of the Guangdong-Hong Kong-Macao Greater Bay Area. In recent years, Guangdong Province has intensified its efforts to promote the digital construction of digital government and government services, focusing on top-level design, clarifying the rights and responsibilities system in the construction of digital government, building a data resource sharing platform, and implementing a "negative list system" for data openness. , collaboratively promote digital government; the Macao SAR government is committed to data interconnection and interoperability, promoting the electronicization of document management and circulation, continuously expanding the application scope and functions of "One Account", and optimizing government processes. Taking Guangdong and Macao as examples, it is not difficult to see that in recent years, the Guangdong-Hong Kong-Macao Greater Bay Area has promoted the "Internet + Government Services" reform, improved the efficiency of government services, and has been widely recognized by citizens.