Research Article
Research on Digital Technology Enabling Urban Public Service Construction
@INPROCEEDINGS{10.4108/eai.15-12-2023.2345294, author={Huanyu Zhang and Yuhui Xian}, title={Research on Digital Technology Enabling Urban Public Service Construction}, proceedings={Proceedings of the 3rd International Conference on Public Management and Big Data Analysis, PMBDA 2023, December 15--17, 2023, Nanjing, China}, publisher={EAI}, proceedings_a={PMBDA}, year={2024}, month={5}, keywords={digital technology; urban public services; problems and countermeasures}, doi={10.4108/eai.15-12-2023.2345294} }
- Huanyu Zhang
Yuhui Xian
Year: 2024
Research on Digital Technology Enabling Urban Public Service Construction
PMBDA
EAI
DOI: 10.4108/eai.15-12-2023.2345294
Abstract
Currently, the development of global digital technology is still on the rise, promoting the change of production and life style, and becoming an important force to promote the modernisation of urban governance. Under the digital society, networked and intelligent technologies not only bring revolutionary changes to human learning, work and life. At the same time, digital technology is also gradually integrated with the depth of smart city construction, constantly improving the efficiency of urban public services and promoting the high-quality development of urban public services. Digital technologies such as big data and cloud computing also provide new ideas for digital public services, but there are also problems such as weak awareness of big data, data security and data leakage, digital divide problems and lack of digital technology talents. Countermeasures are proposed to address these issues to better promote the development of digital public services.