Research Article
Service Mechanism and Participation Level of Public Information Application at the Communication and Information Department of Pekalongan City
@INPROCEEDINGS{10.4108/eai.14-9-2021.2321427, author={Muchammad Yuliyanto and Agus Naryoso and Adi Nugroho and Arifa Rahma Febriyani}, title={Service Mechanism and Participation Level of Public Information Application at the Communication and Information Department of Pekalongan City}, proceedings={Proceedings of the 6th International Conference on Social and Political Enquiries, ICISPE 2021, 14-15 September 2021, Semarang, Indonesia}, publisher={EAI}, proceedings_a={ICISPE}, year={2022}, month={9}, keywords={diskominfo public information openness service mechanism}, doi={10.4108/eai.14-9-2021.2321427} }- Muchammad Yuliyanto
Agus Naryoso
Adi Nugroho
Arifa Rahma Febriyani
Year: 2022
Service Mechanism and Participation Level of Public Information Application at the Communication and Information Department of Pekalongan City
ICISPE
EAI
DOI: 10.4108/eai.14-9-2021.2321427
Abstract
Public Information Disclosure is one of the important elements that the government needs to take seriously. Not only as a form of implementing public information transparency, but also as a form of public participation and evaluation of government performance. This study aims to describe the service mechanism and participation in the application of public information at the Communication and Information Office of Pekalongan City with a qualitative descriptive method through in-depth interviews with the Communication and Information Office of Pekalongan City and PPID Diskominfo of Pekalongan City. The results of this study indicate that the level of participation indicates that access to information in Pekalongan City can be monitored on the statistical features provided on the PPID website of the Communication and Information Office of Pekalongan City which can be identified based on the categorization of gender, type of request, request status, and origin of the requester. . Based on these data, it was found that the demand for public information services was dominated by students for both assignments and research. Unfortunately PPID Diskominfo Pekalongan City is still limited to using its official website platform https://ppid.pekalongankota.go.id and has not utilized social media optimally.
