Research Article
The Role Leadership in Developing Covid-19 Handling Service Innovations in Banyumas Regency
@INPROCEEDINGS{10.4108/eai.14-9-2021.2321394, author={Hesti Lestari and Dewi Rostyaningsih and R. Slamet Santoso}, title={The Role Leadership in Developing Covid-19 Handling Service Innovations in Banyumas Regency}, proceedings={Proceedings of the 6th International Conference on Social and Political Enquiries, ICISPE 2021, 14-15 September 2021, Semarang, Indonesia}, publisher={EAI}, proceedings_a={ICISPE}, year={2022}, month={9}, keywords={innovation public services leadership developing covid-19}, doi={10.4108/eai.14-9-2021.2321394} }- Hesti Lestari
Dewi Rostyaningsih
R. Slamet Santoso
Year: 2022
The Role Leadership in Developing Covid-19 Handling Service Innovations in Banyumas Regency
ICISPE
EAI
DOI: 10.4108/eai.14-9-2021.2321394
Abstract
One of the main problems present in the bureaucracy in Indonesia is the leadership’s commitment. Leadership commitment can be one the important factors to encourage the presence of bureaucratic reforms in government agencies, including in Banyumas Regency. In this study, the author will conduct an analysis of the commitment factor of the leadership in Banyumas Regency in encouraging the presence of public service innovations in Banyumas Regency. The spirit of bringing innovations in public service is important because innovation allows the bureaucracy to function more dynamically and make some performance improvements. In this study, the author used descriptive qualitative research method using primary data derived from interviews with leaders and innovation advocates in Banyumas Regency. The results of the study indicate the commitment of the leadership’s efforts to find sources of funding for the implementation of innovation in Banyumas Regency and the actions taken by the leadership to appreciate the performance of the employees who have made public service innovations within the Banyumas Regency government.