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Proceedings of the 6th International Conference on Social and Political Enquiries, ICISPE 2021, 14-15 September 2021, Semarang, Indonesia

Research Article

Travel Intention during a Pandemic: Assessing the Role of Destination Trust, Destination Reputation, Social Media Activity and Willingness to Help

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  • @INPROCEEDINGS{10.4108/eai.14-9-2021.2321385,
        author={Frans  Kristanto and Sari  Listyorini and Ngatno  Ngatno},
        title={Travel Intention during a Pandemic: Assessing the Role of Destination Trust, Destination Reputation, Social Media Activity and Willingness to Help},
        proceedings={Proceedings of the 6th International Conference on Social and Political Enquiries, ICISPE 2021, 14-15 September 2021, Semarang, Indonesia},
        publisher={EAI},
        proceedings_a={ICISPE},
        year={2022},
        month={9},
        keywords={pandemic destination trust destination reputation social media activity willingness to help travel intention},
        doi={10.4108/eai.14-9-2021.2321385}
    }
    
  • Frans Kristanto
    Sari Listyorini
    Ngatno Ngatno
    Year: 2022
    Travel Intention during a Pandemic: Assessing the Role of Destination Trust, Destination Reputation, Social Media Activity and Willingness to Help
    ICISPE
    EAI
    DOI: 10.4108/eai.14-9-2021.2321385
Frans Kristanto1,*, Sari Listyorini1, Ngatno Ngatno1
  • 1: Universitas Diponegoro
*Contact email: franskristanto@students.undip.ac.id

Abstract

This study examines the effect of Destination Trust, Destination Reputation, and Social Media Activity on travel intention through a willingness to help. The sample in this study amounted to 200 people. The analytical method used in this study is a structured equation model with SMART PLS 3.3.3. The results showed that destination reputation and social media activity have a positive and significant influence on travel intention and Willingness to Help mediated Destination Trust, Destination Reputation, and Social Media Activity on Travel Intention.

Keywords
pandemic destination trust destination reputation social media activity willingness to help travel intention
Published
2022-09-20
Publisher
EAI
http://dx.doi.org/10.4108/eai.14-9-2021.2321385
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