Proceedings from the 1st International Conference on Law and Human Rights, ICLHR 2021, 14-15 April 2021, Jakarta, Indonesia

Research Article

The Role of Bumiputera Young Limited Company in The Doctor Professional Insurance Claim Process for Medical Dispute Settlement

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  • @INPROCEEDINGS{10.4108/eai.14-4-2021.2312875,
        author={Reinhard John Devison and Kartina  Pakpahan and July  Esther and Herlina  Manullang},
        title={The Role of Bumiputera Young Limited Company in The Doctor Professional Insurance Claim Process for Medical Dispute Settlement},
        proceedings={Proceedings from the 1st International Conference on Law and Human Rights, ICLHR 2021, 14-15 April 2021, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={ICLHR},
        year={2021},
        month={10},
        keywords={insurance claim process medical dispute},
        doi={10.4108/eai.14-4-2021.2312875}
    }
    
  • Reinhard John Devison
    Kartina Pakpahan
    July Esther
    Herlina Manullang
    Year: 2021
    The Role of Bumiputera Young Limited Company in The Doctor Professional Insurance Claim Process for Medical Dispute Settlement
    ICLHR
    EAI
    DOI: 10.4108/eai.14-4-2021.2312875
Reinhard John Devison1,*, Kartina Pakpahan1, July Esther2, Herlina Manullang2
  • 1: Universitas Prima Indonesia
  • 2: Universitas HKBP Nommensen Medan
*Contact email: reinhardhutahaean@gmail.com

Abstract

In carrying out his noble profession, doctors will certainly always provide the best service to patients. However, in practice, it is undeniable that sometimes medical disputes occur between doctors or hospitals where doctors practice with patients and their families. In resolving medical disputes that occur, it refers to Law Number 36 of 2009 concerning Health, which in article 29 states that if health workers are suspected of negligence in carrying out their profession, the negligence must be resolved first through mediation. The participation of a doctor in an insurance product is a transfer of burden from the doctor (the insured) by the insurance party (the insurer). The nature of this research is descriptive-analytical, meaning that this research aims to describe (describe) systematically and factually to get the facts and what should be done to solve the problems that occur, and by using normative juridical research methods where research refers to the research literature by examining library materials and interviews, this research will show how the role of the Bumi Putera Muda Professional Insurance Limited Company in the mediation process for the resolution of medical disputes that occur, namely by providing peace funds (charity funds) which are transferred to a third party, namely the insurance as the insurer through the claim process by the doctor as the insured.