Proceedings from the 1st International Conference on Law and Human Rights, ICLHR 2021, 14-15 April 2021, Jakarta, Indonesia

Research Article

The Balance of Contract in Online Insurance Agreements in The Era of Revolution 4.0 (Insurance Products of Several Banks in Indonesia)

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  • @INPROCEEDINGS{10.4108/eai.14-4-2021.2312838,
        author={Felix  Wijaya and Kartina  Pakpahan and Velia  Toknado},
        title={The Balance of Contract in Online Insurance Agreements in The Era of Revolution 4.0 (Insurance Products of Several Banks in Indonesia)},
        proceedings={Proceedings from the 1st International Conference on Law and Human Rights, ICLHR 2021, 14-15 April 2021, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={ICLHR},
        year={2021},
        month={10},
        keywords={contract balance online insurance agreement revolution 40},
        doi={10.4108/eai.14-4-2021.2312838}
    }
    
  • Felix Wijaya
    Kartina Pakpahan
    Velia Toknado
    Year: 2021
    The Balance of Contract in Online Insurance Agreements in The Era of Revolution 4.0 (Insurance Products of Several Banks in Indonesia)
    ICLHR
    EAI
    DOI: 10.4108/eai.14-4-2021.2312838
Felix Wijaya1,*, Kartina Pakpahan1, Velia Toknado1
  • 1: Universitas Prima Indonesia
*Contact email: xfelixwijaya@gmail.com

Abstract

Online insurance products are present along with the development of the 4.0 revolution. We as a society or prospective customers must understand the details of online insurance products. The purpose of the study is to determine the balance of contracts, the procedure of agreements, the legal consequences caused by a breach of online insurance agreements. This research uses normative juridical legal research methods. With the development of technology and science, the agreement form has undergone changes and developments. In online insurance agreements, the balance of the contract is regulated in the agreement of the parties stipulated in Civil Code Article 1320. If the online insurance agreement defaults, deliberation and consensus can be done as a solution. However, it fails to be resolved, the settlement can be done through the court or the Indonesian Insurance Mediation and Arbitration Agency or other alternative dispute resolution institutions established by the Financial Services Authority.