Research Article
New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices [invited paper]
@INPROCEEDINGS{10.4108/eai.14-10-2015.2261762, author={Chrystie Myketiak and Shauna Concannon and Paul Curzon}, title={New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices [invited paper]}, proceedings={5th EAI International Conference on Wireless Mobile Communication and Healthcare - "Transforming healthcare through innovations in mobile and wireless technologies"}, publisher={ACM}, proceedings_a={MOBIHEALTH}, year={2015}, month={12}, keywords={critical discourse analysis; human error; medical devices; news reporting; patient safety; sociolinguistics}, doi={10.4108/eai.14-10-2015.2261762} }- Chrystie Myketiak
Shauna Concannon
Paul Curzon
Year: 2015
New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices [invited paper]
MOBIHEALTH
ICST
DOI: 10.4108/eai.14-10-2015.2261762
Abstract
In this paper we present a case study of media reporting about medical technology issues. We discuss two incidents involving human error with medical devices that resulted in infant deaths, and their relevance for the medical device design and mobile health communities. Our analysis into the language and discourses of news reporting shows that the news narratives of these incidents emphasise human aspects of the error and neglect device issues. Better design is not conceptualised as an option in these narratives, even when systemic issues are discussed in relation to errors with devices. However, there is a possibility for better design solutions if practitioners are aware of the discursive construction of errors, including how critical incidents are framed and developed in news discourse.
