Proceedings of the 6th International Conference of Economics, Business, and Entrepreneurship, ICEBE 2023, 13-14 September 2023, Bandar Lampung, Indonesia

Research Article

Consequences of Social Capital on Hotel Performance, RBV Theory Insight

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  • @INPROCEEDINGS{10.4108/eai.13-9-2023.2341172,
        author={Alpharetta Cahya Rintan Ramadhany and Aflit Nuryulia Praswati},
        title={Consequences of Social Capital on Hotel Performance, RBV Theory Insight},
        proceedings={Proceedings of the 6th International Conference of Economics, Business, and Entrepreneurship, ICEBE 2023, 13-14 September 2023, Bandar Lampung, Indonesia},
        publisher={EAI},
        proceedings_a={ICEBE},
        year={2023},
        month={12},
        keywords={knowledge sharing innovation capability performance social capital},
        doi={10.4108/eai.13-9-2023.2341172}
    }
    
  • Alpharetta Cahya Rintan Ramadhany
    Aflit Nuryulia Praswati
    Year: 2023
    Consequences of Social Capital on Hotel Performance, RBV Theory Insight
    ICEBE
    EAI
    DOI: 10.4108/eai.13-9-2023.2341172
Alpharetta Cahya Rintan Ramadhany1,*, Aflit Nuryulia Praswati1
  • 1: Universitas Muhammadiyah Surakarta
*Contact email: alpharettacahyarr1@gmail.com

Abstract

The social capital of employees is of utmost importance in the business world as it determines business success. Beyond its significance, social capital also influences the sharing of knowledge and innovative abilities. Knowledge sharing pertains to providing task-related information and solutions to problems. Innovation capability involves employees' ability to create ideas. Therefore, this study examines the impact of employee social capital on company performance, mediated by knowledge sharing and innovation capability. Based on social capital, knowledge exchange, and creativity ability, the company's performance is improved by using the Resources-Based View perspective as the basis. Data from 112 hotels in Central Java were processed using SmartPLS3. Previous research indicates that changes in the business environment related to social capital can drive company excellence through knowledge sharing and innovation capability. This research contributes to the development of social capital as a leveraged resource for company performance.