Research Article
Community Satisfaction: Overview of the Service Quality of the Kedondong Raye Village Office, Banyuasin III District, Banyuasin Regency
@INPROCEEDINGS{10.4108/eai.12-11-2022.2327316, author={Sonny Setyadhy and Muhammad Rozali and Ulan Sari}, title={Community Satisfaction: Overview of the Service Quality of the Kedondong Raye Village Office, Banyuasin III District, Banyuasin Regency}, proceedings={Proceedings of the 2nd Multidisciplinary International Conference, MIC 2022, 12 November 2022, Semarang, Central Java, Indonesia}, publisher={EAI}, proceedings_a={MIC}, year={2023}, month={2}, keywords={service quality; community satisfaction}, doi={10.4108/eai.12-11-2022.2327316} }- Sonny Setyadhy
Muhammad Rozali
Ulan Sari
Year: 2023
Community Satisfaction: Overview of the Service Quality of the Kedondong Raye Village Office, Banyuasin III District, Banyuasin Regency
MIC
EAI
DOI: 10.4108/eai.12-11-2022.2327316
Abstract
This study expects to decide the impact of administration quality in Kedondong Raye Town, Banyuasin III Locale, Banyuasin Regime on local area fulfillment. This examination is a quantitative exploration that takes information through library exploration and field research by taking an example of 100 inhabitants. The information assortment was completed utilizing a survey with a Likert scale. The logical strategy utilized in this study is a basic relapse examination technique with the SPSS 16 application. The outcomes in light of the (t test) show that help quality essentially affects local area fulfillment with an importance worth of 0.000 <0.05. The aftereffect of the Coefficient of Assurance test results got RSquare of 0.199. This shows that the reliant variable of local area fulfillment of 19.9% is impacted by the free factor of administration quality,