Research Article
Analysis of the Quality of Human Resources and Quality of Services on Community Organizational Performance and Community Satisfaction at the Department of Population and Civil Record of Bogor District
@INPROCEEDINGS{10.4108/eai.12-11-2022.2327290, author={Indra Budiman and Puji Astuty}, title={Analysis of the Quality of Human Resources and Quality of Services on Community Organizational Performance and Community Satisfaction at the Department of Population and Civil Record of Bogor District}, proceedings={Proceedings of the 2nd Multidisciplinary International Conference, MIC 2022, 12 November 2022, Semarang, Central Java, Indonesia}, publisher={EAI}, proceedings_a={MIC}, year={2023}, month={2}, keywords={human resources quality; service quality; community organization; community satisfaction}, doi={10.4108/eai.12-11-2022.2327290} }- Indra Budiman
Puji Astuty
Year: 2023
Analysis of the Quality of Human Resources and Quality of Services on Community Organizational Performance and Community Satisfaction at the Department of Population and Civil Record of Bogor District
MIC
EAI
DOI: 10.4108/eai.12-11-2022.2327290
Abstract
The reason for this study is to dissect Underlying Condition Displaying, in the desire for knowing the variables of human asset quality and administration quality that influence authoritative execution, public trust, and local area fulfillment, which can be distinguished as critical elements and unimportant variables. At the Division of Populace and Common Vault in Bogor Rule. Research strategy with quantitative methodology. Information assortment methods utilizing polls on respondents, concentrate on documentation, and perception. The exploration infers that the nature of HR decidedly affects administration quality, hierarchical execution, and public trust. Administration quality emphatically affects hierarchical execution and public trust. Hierarchical execution decidedly affects public trust and local area fulfillment, and public trust emphatically affects local area fulfillment. This study shows that the nature of HR is the primary consider further developing assistance quality, authoritative execution, public trust, and local area fulfillment.