Proceedings of the 3rd International Conference on Big Data Economy and Digital Management, BDEDM 2024, January 12–14, 2024, Ningbo, China

Research Article

Digital Economy and Government Public Service Quality - Experience and Evidence from China

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  • @INPROCEEDINGS{10.4108/eai.12-1-2024.2347217,
        author={Jiachuan  Lu},
        title={Digital Economy and Government Public Service Quality - Experience and Evidence from China},
        proceedings={Proceedings of the 3rd International Conference on Big Data Economy and Digital Management, BDEDM 2024, January 12--14, 2024, Ningbo, China},
        publisher={EAI},
        proceedings_a={BDEDM},
        year={2024},
        month={6},
        keywords={digital economy; government public service; digital management},
        doi={10.4108/eai.12-1-2024.2347217}
    }
    
  • Jiachuan Lu
    Year: 2024
    Digital Economy and Government Public Service Quality - Experience and Evidence from China
    BDEDM
    EAI
    DOI: 10.4108/eai.12-1-2024.2347217
Jiachuan Lu1,*
  • 1: Harbin University of Commerce
*Contact email: lujc@s.hrbcu.edu.cn

Abstract

This paper utilizing data from 30 provinces in China (excluding Tibet) spanning from 2012 to 2021, empirically examines the impact of the digital economy on the quality of government public services. The empirical results remain valid even after various robustness tests.The research finds that: (1) The advancement of the digital economy greatly enhances the quality of public services provided by the government. (2) The results of the heterogeneity analysis reveals that the influence of the digital economy on the quality of government public services is region-dependent, showing a more significant improvement in the eastern region. The following policy recommendations are proposed: (1) Foster the robust growth of the digital economy and enhance the quality of public services. (2) Enhancing cooperation in basic public services and optimizing spatial layout. (3) Digital Crisis Management.