Evaluation of the Effectiveness of the Online Teaching and Learning Process at the University: Based on Kirkpatrick’s Model

The industrial revolution 4.0 is an era where humans can enjoy the ease of doing many things. However, it is undeniable that the development of technology and information in this era also resulted in world disruption or the disruptive era. In the disruptive era, students get easier access to information, more global networks, and shift from teacher-centered or one-way learning to two-way learning. Besides, this disruptive era is characterized by the use of social media platforms for communication and no seniority level in looking at other students. Thus, based on all four levels, it can be concluded that the online learning process is not effective yet. Some components of the online learning process need to be optimized to make the learning run effectively and to achieve the learning objectives. This study is expected to provide references to those who carry out the online learning process, particularly lecturers to be able to choose the correct strategies, models, and methods to create an effective learning process, to achieve learning objectives, and to improve competencies and skills of lecturers in implementing the online learning process to be more flexible and to get better results in the future.