Research Article
Legal Settlement Cancellation of Umroh Jamaah Development by PT. Usmaniyah Hannien Tour
@INPROCEEDINGS{10.4108/eai.10-9-2019.2289389, author={Lina Maulidiana and Rendy Renaldy}, title={Legal Settlement Cancellation of Umroh Jamaah Development by PT. Usmaniyah Hannien Tour}, proceedings={The First International Conference On Islamic Development Studies 2019, ICIDS 2019, 10 September 2019, Bandar Lampung, Indonesia}, publisher={EAI}, proceedings_a={ICIDS}, year={2019}, month={11}, keywords={disputes cancellations umrah pilgrims}, doi={10.4108/eai.10-9-2019.2289389} }- Lina Maulidiana
Rendy Renaldy
Year: 2019
Legal Settlement Cancellation of Umroh Jamaah Development by PT. Usmaniyah Hannien Tour
ICIDS
EAI
DOI: 10.4108/eai.10-9-2019.2289389
Abstract
Umrah Worship Umrah is one of the activities of Worship in Islam. This service is carried out by performing several rituals of worship in the holy city of Mecca, especially in the Grand Mosque. Umrah is performing tawaf in the Kaaba and sa'i between Shofa and Marwah, after wearing the Ihram taken from miqat. Contrary to this, there are several things that cause problems, such as the cancellation of the pilgrimage that can occur because of visa problems that do not come out. However, the departure cancellations that occur by some travels, occur because of the error factor of travel, in this case it will be very detrimental to the pilgrims as consumers of travel service users.The results of this study provide an answer that in the settlement of disputes in the event of cancellation of the departure of the Umrah, the complaint is to the Ministry of Religion as the supervisor who will be the mediator between the pilgrims and the Pilgrimage Company and if not finished can file a lawsuit to the local District Court.