Research Article
Investigating The Determinants of Mobile Banking Usage
@INPROCEEDINGS{10.4108/eai.10-8-2022.2320913, author={Azmi Fitriati and Clarisa Ardiani and Hadi Pramono and Bima Cinintya Pratama and Rina Mudjiyanti}, title={Investigating The Determinants of Mobile Banking Usage}, proceedings={Proceedings of the 3rd International Conference of Business, Accounting, and Economics, ICBAE 2022, 10-11 August 2022, Purwokerto, Central Java, Indonesia}, publisher={EAI}, proceedings_a={ICBAE}, year={2022}, month={8}, keywords={use of accounting information systems perceived usefulness perceived ease of use attitude security}, doi={10.4108/eai.10-8-2022.2320913} }- Azmi Fitriati
Clarisa Ardiani
Hadi Pramono
Bima Cinintya Pratama
Rina Mudjiyanti
Year: 2022
Investigating The Determinants of Mobile Banking Usage
ICBAE
EAI
DOI: 10.4108/eai.10-8-2022.2320913
Abstract
The implementation of m-banking requires a large investment, but does not ensure its success. Technology acceptance model (TAM) is a general model that explains why a technology is acceptable to users. This study aims to examine the effect of perceived usefulness, ease of use and technology readiness on the use of m-banking. The population in this study are m-banking users in Purwokerto. The sample of this study used accidental sampling. Data analysis used PLS-SEM analysis technique. Based on the results of hypothesis testing, it is known that perceived usefulness and ease of use have no effect on the use of m-banking. Respondents who are mostly Generation Z have a high perception of the usefulness and ease of use of m-banking. However, the high perception does not affect the use of m-banking. Meanwhile, technology readiness affects the use of m-banking.