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Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia

Research Article

Brand Loyalty As a Consequence of Brand Image, Brand Satisfaction, and Brand Trust

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  • @INPROCEEDINGS{10.4108/eai.1-8-2024.2355189,
        author={Salamatun  Asakdiyah and Andy Passyada  Salampessy and Dinda Febriyanti  Magmar and Agus  Mulyono},
        title={Brand Loyalty As a Consequence of Brand Image, Brand Satisfaction, and Brand Trust},
        proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICBEESS},
        year={2026},
        month={2},
        keywords={brand image brand satisfaction brand trust brand loyalty},
        doi={10.4108/eai.1-8-2024.2355189}
    }
    
  • Salamatun Asakdiyah
    Andy Passyada Salampessy
    Dinda Febriyanti Magmar
    Agus Mulyono
    Year: 2026
    Brand Loyalty As a Consequence of Brand Image, Brand Satisfaction, and Brand Trust
    ICBEESS
    EAI
    DOI: 10.4108/eai.1-8-2024.2355189
Salamatun Asakdiyah1, Andy Passyada Salampessy1,*, Dinda Febriyanti Magmar1, Agus Mulyono1
  • 1: Universitas Ahmad Dahlan
*Contact email: apassya@gmail.com

Abstract

This study aims to determine the effect of Brand Image, Brand Satisfaction, and Brand Trust on Brand Loyalty (Case Study on Kopi Kenangan in DIY). This research is aimed at consumers of Kopi Kenangan in DIY with 130 respondents. The sample collection method uses non-probability sampling technique. The data analysis technique uses multiple linear regression tests with the help of SPSS. Based on the results of data analysis, this study obtained data based on partial significant tests that brand image has a positive and significant effect on brand loyalty because the significant value is 0.002 or smaller than 0.05. Brand satisfaction has a positive and significant effect on brand loyalty because the significant value is 0.000 or smaller than 0.05.

Keywords
brand image, brand satisfaction, brand trust, brand loyalty
Published
2026-02-12
Publisher
EAI
http://dx.doi.org/10.4108/eai.1-8-2024.2355189
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