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Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia

Research Article

The Influence Of Entrepreneurial Marketing, Networking And Customer Relationship On Smes Business Performance

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  • @INPROCEEDINGS{10.4108/eai.1-8-2024.2354997,
        author={Rochiyati  Murniningsih and Rahajeng Reyhastuti Azis and Ravindra Adriana Darmaji and Muhdiyanto  Muhdiyanto and Mulato  Santosa},
        title={The Influence Of Entrepreneurial Marketing, Networking And Customer Relationship On Smes Business Performance},
        proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICBEESS},
        year={2026},
        month={2},
        keywords={entrepreneurial marketing networking customer relationship business performance},
        doi={10.4108/eai.1-8-2024.2354997}
    }
    
  • Rochiyati Murniningsih
    Rahajeng Reyhastuti Azis
    Ravindra Adriana Darmaji
    Muhdiyanto Muhdiyanto
    Mulato Santosa
    Year: 2026
    The Influence Of Entrepreneurial Marketing, Networking And Customer Relationship On Smes Business Performance
    ICBEESS
    EAI
    DOI: 10.4108/eai.1-8-2024.2354997
Rochiyati Murniningsih1,*, Rahajeng Reyhastuti Azis1, Ravindra Adriana Darmaji1, Muhdiyanto Muhdiyanto1, Mulato Santosa1
  • 1: Universitas Muhammadiyah Magelang, Indonesia
*Contact email: rochiyati.murni@ummgl.ac.id

Abstract

This research aims to analyze the influence of entrepreneurial marketing, networking and customer relationships on business performance. The sample in this research were SMES owners in the craft sector in Magelang Regency. The sampling method uses quota sampling and purposive sampling with a sample size of 150 respondents. The sample criteria in this research are SMESs in the craft sector that have been running for 2 years and have a minimum of 5 networks/partners. The analytical tool used is multiple linear regression with the help of the SPSS 22.0 program. The results of this research show that entrepreneurial marketing, networking and customer relationships have a positive and significant effect on business performance.

Keywords
entrepreneurial marketing, networking, customer relationship, business performance
Published
2026-02-12
Publisher
EAI
http://dx.doi.org/10.4108/eai.1-8-2024.2354997
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