
Research Article
How the Implementation of Total Quality Management (TQM) in Islamic Boarding Schools
@INPROCEEDINGS{10.4108/eai.1-8-2024.2354992, author={Farida Farida and Anissa Hakim Purwantini and Nur Laila Yuliani}, title={How the Implementation of Total Quality Management (TQM) in Islamic Boarding Schools}, proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia}, publisher={EAI}, proceedings_a={ICBEESS}, year={2026}, month={2}, keywords={total quality management boarding school foundation governance}, doi={10.4108/eai.1-8-2024.2354992} }- Farida Farida
Anissa Hakim Purwantini
Nur Laila Yuliani
Year: 2026
How the Implementation of Total Quality Management (TQM) in Islamic Boarding Schools
ICBEESS
EAI
DOI: 10.4108/eai.1-8-2024.2354992
Abstract
The development of pesantren should be followed by professional management, both academic, operational and financial. The community phenomenon about boarding schools is that they are traditional institutions, so they pay less attention to management aspects in carrying out their operational activities. This situation shows that boarding schools need good management so that the quality of boarding schools becomes better and more professional. Total Quality Management (TQM) is a pattern for organizing quality boarding schools and is also supported by financial management through a correct reporting system. The purpose of this study was to analyze the pesantren management model through TQM. The methods used were interviews and questionnaires. The results show that the application of TQM foundation boarding school which includes planning, organizing, charismatic leadership, motivation and controlling is not optimal. The TQM indicators are carried out only to the extent of the capabilities and limitations of the pesantren, there are no complete documents that support these elements. The implication of this research is that the concept of TQM can be a benchmark for foundation boarding school management in organizing and developing better governance success.


