Research Article
Analyzing Work-Life Balance and Workplace Happiness: Their Impact on Organizational Citizenship Behavior
@INPROCEEDINGS{10.4108/eai.1-8-2024.2354976, author={Nana Ayu Karlina and Isthofaina Astuty}, title={Analyzing Work-Life Balance and Workplace Happiness: Their Impact on Organizational Citizenship Behavior}, proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia}, publisher={EAI}, proceedings_a={ICBEESS}, year={2026}, month={2}, keywords={work life balance happiness at work organizational citizenship behavior}, doi={10.4108/eai.1-8-2024.2354976} }- Nana Ayu Karlina
Isthofaina Astuty
Year: 2026
Analyzing Work-Life Balance and Workplace Happiness: Their Impact on Organizational Citizenship Behavior
ICBEESS
EAI
DOI: 10.4108/eai.1-8-2024.2354976
Abstract
Work-life balance refers to a perceived state of equilibrium between workload and personal life, or between work and non-work conditions, positively impacting the quality of both work and personal life for employees. Numerous studies have demonstrated that employees' perception of Work-Life Balance (WLB) positively influences Happiness at Work and Organizational Citizenship Behavior (OCB), both directly and indirectly, mediated by other variables. Therefore, this study aims to analyze the relationships among these three variables, using a sample of 116 bank employees working in service and operational units. Data collection was conducted through a questionnaire comprising 29 items, adapted from the research questionnaires of Greenhouse, Fisher, and Organ. The analysis method employed is path analysis with Simple and Multiple Linear Regression. The results indicate that WLB has a positive and significant effect on Happiness at Work and OCB, Happiness at Work has a positive and significant effect on OCB, and Happiness at Work can mediate the effect of WLB on OCB. These findings suggest that the OCB perceived by bank employees can be directly enhanced by managing WLB and indirectly through Happiness at Work.
