Research Article
Mediation of Job Satisfaction: The Effect of Knowledge Management on Employee Performance at the Jember Regency Communication and Information Service
@INPROCEEDINGS{10.4108/eai.1-8-2024.2354178, author={Ibrahim Kamil and Ilham Juniedi Hajir and Rendra Adi Dharma and Musyaffa Musyaffa and Ahmad Rizqi Arief Fitriadi and Yuli Nunul Mirawati and Nurul Qomariah}, title={Mediation of Job Satisfaction: The Effect of Knowledge Management on Employee Performance at the Jember Regency Communication and Information Service}, proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia}, publisher={EAI}, proceedings_a={ICBEESS}, year={2026}, month={2}, keywords={knowledge management job satisfaction employee performance department of communication information}, doi={10.4108/eai.1-8-2024.2354178} }- Ibrahim Kamil
Ilham Juniedi Hajir
Rendra Adi Dharma
Musyaffa Musyaffa
Ahmad Rizqi Arief Fitriadi
Yuli Nunul Mirawati
Nurul Qomariah
Year: 2026
Mediation of Job Satisfaction: The Effect of Knowledge Management on Employee Performance at the Jember Regency Communication and Information Service
ICBEESS
EAI
DOI: 10.4108/eai.1-8-2024.2354178
Abstract
Employee performance is a crucial aspect that determines organizational success.Increasing competition makes every organization prepare efforts to win the competition. The aim of the research conducted at the District Communication and Information Service was to determine the impact of knowledge management on job satisfaction and employee performance. By using all employees as a population of 129, the sample in this study also consisted of 129 respondents. This research uses descriptive analysis to determine the respondents' descriptions. To determine the validity and reliability of the measuring instrument, a validity and reliability test of the data was carried out. To determine the impact of the independent variable on the intervening variable and the dependent variable, a hypothesis test is carried out. The research results show that knowledge management has a positive impact on job satisfaction. Job satisfaction has a positive impact on employee performance. Knowledge management has a positive impact on employee performance at the District Communication and Information Service.
