Research Article
The Influence of Knowledge Management on Employee Performance Through Competency as A Mediating Variable in The Hospital Industry
@INPROCEEDINGS{10.4108/eai.1-8-2024.2354169, author={Nurhayati Nurhayati and Oktavia Wahyu Krisna Murti and Luluk Sriwitantiningsih and Santi Indriasari and Uun Dwi Untari and Maryani Maryani and Nurul Qomariah}, title={The Influence of Knowledge Management on Employee Performance Through Competency as A Mediating Variable in The Hospital Industry}, proceedings={Proceedings of the 1st International Conference on Business Economics, Entrepreneurship, and Social Sciences, ICBEESS 2024, 1st August 2024, Gresik, East Java, Indonesia}, publisher={EAI}, proceedings_a={ICBEESS}, year={2026}, month={2}, keywords={knowledge management competence employee performance hospital business}, doi={10.4108/eai.1-8-2024.2354169} }- Nurhayati Nurhayati
Oktavia Wahyu Krisna Murti
Luluk Sriwitantiningsih
Santi Indriasari
Uun Dwi Untari
Maryani Maryani
Nurul Qomariah
Year: 2026
The Influence of Knowledge Management on Employee Performance Through Competency as A Mediating Variable in The Hospital Industry
ICBEESS
EAI
DOI: 10.4108/eai.1-8-2024.2354169
Abstract
The purpose of this study is to examine how knowledge management affects Jember government hospital staff competency and performance. With 129 staff from a government-owned hospital in Jember Regency, this study uses a quantitative methodology. Saturated sampling, which included the entire population as the sample, was the sampling method used. The characteristics of the respondents were described using descriptive analysis. To make sure the measurement tools were accurate and consistent, validity and reliability tests were conducted. Structural Equation Modeling (SEM), with the use of SmartPLS 3.0 software, was the analytical tool employed. The findings show that knowledge management significantly and favorably affects employee performance and competency. Employee performance is positively and significantly impacted by competence as well. Therefore, the relationship between knowledge management and staff performance at Jember Regency hospitals is mediated by competence.
