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Proceedings of the 7th MEC Student Research Conference on Artificial Intelligence and Cyber Security, MECSRC 2025, 01 May 2025, Muscat, Oman

Research Article

Revolutionizing Tourism in Oman: An AI-Driven Solution for Real-Time Information Access

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  • @INPROCEEDINGS{10.4108/eai.1-5-2025.2361536,
        author={Mohammed Rashid Mohammed Almezeini},
        title={Revolutionizing Tourism in Oman: An AI-Driven Solution for Real-Time Information Access},
        proceedings={Proceedings of the 7th MEC Student Research Conference on Artificial Intelligence and Cyber Security, MECSRC 2025, 01 May 2025, Muscat, Oman},
        publisher={EAI},
        proceedings_a={MECSRC},
        year={2026},
        month={3},
        keywords={tourism artificial intelligence chatbot oman vision 2040},
        doi={10.4108/eai.1-5-2025.2361536}
    }
    
  • Mohammed Rashid Mohammed Almezeini
    Year: 2026
    Revolutionizing Tourism in Oman: An AI-Driven Solution for Real-Time Information Access
    MECSRC
    EAI
    DOI: 10.4108/eai.1-5-2025.2361536
Mohammed Rashid Mohammed Almezeini1,*
  • 1: Middle East College, Muscat, Oman
*Contact email: 20f20375@mec.edu.om

Abstract

Oman’s tourism industry continues to expand as part of the nation’s broader efforts toward economic diversification and sustainable growth. Despite this progress, many visitors still struggle to obtain accurate, up-to-date information because relevant details are dispersed across multiple independent platforms. This project introduces a unified web platform supported by an AI-powered chatbot designed to deliver real-time, trustworthy information by drawing content from verified sources, including the Ministry of Heritage and Tourism. Through Natural Language Processing (NLP), the chatbot enables users to access reliable guidance on destinations, accommodations, activities, and events. The proposed system enhances visitor experience, promotes local attractions, and contributes to Oman Vision 2040 by strengthening digital transformation within the tourism sector.

Keywords
tourism, artificial intelligence, chatbot, oman vision 2040
Published
2026-03-18
Publisher
EAI
http://dx.doi.org/10.4108/eai.1-5-2025.2361536
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