Research Article
Evaluating the Impact of AI on Talent Management Case of Sohar International, Oman
@INPROCEEDINGS{10.4108/eai.1-5-2025.2361530, author={Abdullah Al Khawaldi}, title={Evaluating the Impact of AI on Talent Management Case of Sohar International, Oman}, proceedings={Proceedings of the 7th MEC Student Research Conference on Artificial Intelligence and Cyber Security, MECSRC 2025, 01 May 2025, Muscat, Oman}, publisher={EAI}, proceedings_a={MECSRC}, year={2026}, month={3}, keywords={artificial intelligence employee engagement human resources organizational performance performance management talent management}, doi={10.4108/eai.1-5-2025.2361530} }- Abdullah Al Khawaldi
Year: 2026
Evaluating the Impact of AI on Talent Management Case of Sohar International, Oman
MECSRC
EAI
DOI: 10.4108/eai.1-5-2025.2361530
Abstract
This study examines how Artificial Intelligence (AI) is transforming talent management at Sohar International, a leading bank in Oman. Using a mixed-methods explanatory case study, the research combines quantitative data from 70 employees with qualitative insights from interviews conducted with five HR managers involved in AI deployment. Descriptive and inferential statistical analyses, supported by triangulation, were used to evaluate the impact of AI on recruitment, employee engagement, performance management, and workforce planning. The findings show that AI improves recruitment efficiency through automated screening and enhanced job-fit prediction, supports personalized development initiatives that strengthen engagement, and enhances performance evaluation through real-time analytics and skill-gap identification. AI also contributes to strategic workforce planning by identifying high-potential employees and guiding career-path decisions. Overall, responsible AI integration can enhance organizational agility, productivity, and evidence-based HR decision-making, enabling Sohar International to improve the effectiveness of its talent management practices.
