Research Article
Factors Affecting the Successful Implementation of the Government Agency’s Performance Accountability System: A Study on Malang City Development Planning Agency
@INPROCEEDINGS{10.4108/eai.1-11-2023.2355295, author={Nurohman Amin Fahrozi and Qomariyatus Sholihah and Bambang Santoso}, title={Factors Affecting the Successful Implementation of the Government Agency’s Performance Accountability System: A Study on Malang City Development Planning Agency}, proceedings={Proceedings of the 6th Annual International Conference on Business and Public Administration, AICOBPA 2023, 1 November 2023, Malang, Indonesia}, publisher={EAI}, proceedings_a={AICOBPA}, year={2025}, month={12}, keywords={government accountability public sector information systems sakip}, doi={10.4108/eai.1-11-2023.2355295} }- Nurohman Amin Fahrozi
Qomariyatus Sholihah
Bambang Santoso
Year: 2025
Factors Affecting the Successful Implementation of the Government Agency’s Performance Accountability System: A Study on Malang City Development Planning Agency
AICOBPA
EAI
DOI: 10.4108/eai.1-11-2023.2355295
Abstract
The Government Agency Performance Accountability System (Sistem Akuntabilitas Kinerja Instansi Pemerintahan - SAKIP) provides a comprehensive report, a structured and systematic evaluation of the accountability and performance of government agencies. The Malang City Regional Development Planning Agency in 2020-2022 achieved a SAKIP AA score. Through the theory of implementation of public sector information systems and empirical findings in the implementation of SAKIP, this study aims to determine the key factors influencing the implementation of the system by examining (a) how SAKIP guidelines influence its implementation, (b) whether organizational culture influences the implementation of SAKIP, (c) whether the Government's Internal Supervisory Officials influence the implementation of SAKIP, (d) whether the quality of human resources influences the implementation of SAKIP, and (e) whether the SAKIP guidelines, organizational culture, the Government's Internal Supervisory Officials, and the quality of human resources simultaneously influence the implementation of SAKIP. The study employs a quantitative approach, specifically using survey research. Questions were given to Malang City Regional Development Planning Agency’s supervisors, who totaled 42 people as research samples. The analytical results demonstrate that SAKIP guidelines, organizational culture, Government Internal Supervisory Officials, and quality of human resources affect the success of SAKIP implementation.
