Strategic Management of Malang City Government in Building a Conducive Business Climate through Collaborative Governance Perspectives

Development is not only the responsibility of the public but also other sectors, including the business sector because the business sector contributes to development through taxes, employment, and public income. Thus, a strategic management concept that encourages the role of all stakeholders is indispensable to create a conducive business climate. This study aims to analyze the management strategies implemented by the local government to create a conducive business climate. This study employed a quantitative approach with in-depth interviews and document analysis to collect research data. Data were analyzed based on the interactive model proposed by Miles, Huberman, and Saldana. Findings confirmed that the local government of Malang City has cooperated with all relevant parties. The local government of Malang City has collaborative strategies involving the private sector, community organizations, and other stakeholders. The strategies are forming dialogue forums, policy planning cooperation, and incentives for business actors. The conceptual framework used in this research is the Collaborative Governance theory, which emphasizes the importance of the active participation of all parties in the decision-making process. This research implies that the local government of Malang City has succeeded in creating a more inclusive and sustainable business climate through a collaborative approach.