A Block chain and Neural Network Approach to Enhancing Reverse Logistics of Electronic Gadget Life Cycle Tracking

INTRODUCTION: The significance of handling Reverse Logistics (RL) within the electronic goods sector has increased due to the emphasis on eco-friendly product disposal and the retrieval of components, driven by environmental concerns and regulatory demands. The refurbished and used mobile phone market size is valued at US$ 53.81 billion in 2022 and is expected to grow at a CAGR of 10.8% during the forecast period, reaching US$ 120.96 billion by 2030. With a lot of emphasis given on the RL aspects. OBJECTIVES: This paper proposes a framework that uses blockchain based Hyperledger that records the life cycle history of the electronic gadget on an immutable ledger. Additionally, a neural network helps to calculate the quality index of the gadget and also the price. METHODS: Quality Index (QI) considers various sensory data into account and estimates the status of the gadget with certain accuracy. Smart contract provides automated transaction options between targeted stakeholders that helps to mitigate the security issues that happened among the stakeholders of the RL process. The integrated frameworks act as a decision maker for evaluating the condition of the mobile product or further movement into the RL process. RESULTS: In all, the traceability of product life cycle history assists in ensuring the quality of the returned products therefore optimizing the traditional quality inspection processes involved in reverse logistics of the electronic goods sector. The integration of blockchain and neural networks creates a robust and private ecosystem for stakeholders involved in reverse logistics. CONCLUSION: The stakeholders of the entire mobile electronic gadget experience a transparent system that helps to achieve sustainable reverse logistics principles.