Easing the customer experience on a home network from an operator perspective using autonomic networking

The presentation will analyze (through examples) the burden left to user in establishing a working Home Network. On the other side Operators that want to ease the customer experience have to cope with solutions and procedures stemming from different ecosystems (Consumer Electronics, Networking, and Telecommunications). This typically yields to a misuse of the Home Networks and a poor User experience. Consequently services and functions are not wholly used and exploited by Users. Autonomic Networking together with for Plug and Play solutions can dramatically reduce the problems of Customers. In this context the Operators can gain a role in the Home Networking exceeding the mere provision of connectivity. The presentation will go through a few usage scenarios.