3rd International ICST Conference on COMmunication System SoftWAre and MiddlewaRE

Research Article

Realizing Unified Service Experience with SaaS on SOA

  • @INPROCEEDINGS{10.1109/COMSWA.2008.4554434,
        author={Jithesh Sathyan and Krishnananda Shenoy},
        title={Realizing Unified Service Experience with SaaS on SOA},
        proceedings={3rd International ICST Conference on COMmunication System SoftWAre and MiddlewaRE},
        publisher={IEEE},
        proceedings_a={COMSWARE},
        year={2008},
        month={6},
        keywords={IMS SOA SaaS},
        doi={10.1109/COMSWA.2008.4554434}
    }
    
  • Jithesh Sathyan
    Krishnananda Shenoy
    Year: 2008
    Realizing Unified Service Experience with SaaS on SOA
    COMSWARE
    IEEE
    DOI: 10.1109/COMSWA.2008.4554434
Jithesh Sathyan1,*, Krishnananda Shenoy1,*
  • 1: Infosys Technologies Limited
*Contact email: jithesh_sathyan@infosys.com, krshenoy@infosys.com

Abstract

The rapid spread of IP-based Access technologies and the move towards Core Network Convergence with IMS has led to an explosion in multimedia content delivery across packet networks. IMS provides mobile and multimedia services to the customer along with fixed networks support leading to mobile and fixed convergence. The use of open standard IP protocols, defined by the IETF, allows IMS to easily introduce new services. This transition has led to a much wider and richer service experience, though service experience is limited to the services offered by the service provider subscribed by the customer.