Global Security, Safety and Sustainability & e-Democracy. 7th International and 4th e-Democracy, Joint Conferences, ICGS3/e-Democracy 2011, Thessaloniki, Greece, August 24-26, 2011, Revised Selected Papers

Research Article

Alleviating SMEs’ Administrative Burdens: The Rural Inclusion Initiative

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  • @INPROCEEDINGS{10.1007/978-3-642-33448-1_32,
        author={Maria Ntaliani and Constantina Costopoulou and Alexander Sideridis},
        title={Alleviating SMEs’ Administrative Burdens: The Rural Inclusion Initiative},
        proceedings={Global Security, Safety and Sustainability \& e-Democracy. 7th International and 4th e-Democracy, Joint Conferences, ICGS3/e-Democracy 2011, Thessaloniki, Greece, August 24-26, 2011, Revised Selected Papers},
        proceedings_a={ICGS3 \& E-DEMOCRACY},
        year={2012},
        month={10},
        keywords={Electronic government rural SMEs administrative burdens learning objects collaborative training},
        doi={10.1007/978-3-642-33448-1_32}
    }
    
  • Maria Ntaliani
    Constantina Costopoulou
    Alexander Sideridis
    Year: 2012
    Alleviating SMEs’ Administrative Burdens: The Rural Inclusion Initiative
    ICGS3 & E-DEMOCRACY
    Springer
    DOI: 10.1007/978-3-642-33448-1_32
Maria Ntaliani1,*, Constantina Costopoulou1,*, Alexander Sideridis1,*
  • 1: Agricultural University of Athens
*Contact email: ntaliani@aua.gr, tina@aua.gr, as@aua.gr

Abstract

Reducing the administrative burdens of businesses and citizens comprises a major area of e-government benefit. Reducing SMEs’ efforts to find information on particular public services is a challenge for the European Union. This aim can be achieved through semantic services along with an innovative training approach for public administration employees and SMEs. The paper presents the preliminary results of the administrative burden measurement for rural SMEs in the Spanish region of La Rioja, as well as planning and tools for collaborative training of public authorities in using three platforms (eGovTube, RuralObservatory 2.0, and eGovPortal) for the administrative simplification of public services in European rural regions.