Mobile Computing, Applications, and Services. Third International Conference, MobiCASE 2011, Los Angeles, CA, USA, October 24-27, 2011. Revised Selected Papers

Research Article

Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events

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  • @INPROCEEDINGS{10.1007/978-3-642-32320-1_10,
        author={Serge Chaumette and Damien Dubernet and Jonathan Ouoba and Erkki Siira and Tuomo Tuikka},
        title={Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events},
        proceedings={Mobile Computing, Applications, and Services. Third International Conference, MobiCASE 2011, Los Angeles, CA, USA, October 24-27, 2011. Revised Selected Papers},
        proceedings_a={MOBICASE},
        year={2012},
        month={10},
        keywords={Small Events E-Ticketing NFC Mobile Phone Peer-to-Peer},
        doi={10.1007/978-3-642-32320-1_10}
    }
    
  • Serge Chaumette
    Damien Dubernet
    Jonathan Ouoba
    Erkki Siira
    Tuomo Tuikka
    Year: 2012
    Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events
    MOBICASE
    Springer
    DOI: 10.1007/978-3-642-32320-1_10
Serge Chaumette1,*, Damien Dubernet1,*, Jonathan Ouoba1,*, Erkki Siira2,*, Tuomo Tuikka2,*
  • 1: University of Bordeaux
  • 2: VTT
*Contact email: serge.chaumette@labri.fr, damien.dubernet@labri.fr, jonathan.ouoba@labri.fr, erkki.siira@vtt.fi, tuomo.tuikka@vtt.fi

Abstract

Small events are events with a limited number of attendees and limited financial means for the organizers. They represent an uncovered niche in the e-ticketing field. Our contribution, which is mainly practical, consists in proposing a solution to address this issue. We introduce an offline approach that uses Near Field Communication-enabled (NFC-enabled) mobile phones in a e-ticketing system dedicated to the management of these small events. In other words, we present an architecture which does not make use of an Internet connection during the ticket validation phase and that requires no infrastructure. Based on this architecture, we evaluate a prototype that we developed in terms of user experience, security, economical aspects and speed of use in order to show its relevance. Starting from a scenario with four use cases, we focus on the and the phases.