Electronic Healthcare. 4th International Conference, eHealth 2011, Málaga, Spain, November 21-23, 2011, Revised Selected Papers

Research Article

Evaluation of a Web-Based Patient Portal for Chronic Disease Management

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  • @INPROCEEDINGS{10.1007/978-3-642-29262-0_17,
        author={Stacey Guy and Alexandria Ratzki-Leewing and Femida Gwadry-Sridhar},
        title={Evaluation of a Web-Based Patient Portal for Chronic Disease Management},
        proceedings={Electronic Healthcare. 4th International Conference, eHealth 2011, M\^{a}laga, Spain, November 21-23, 2011, Revised Selected Papers},
        proceedings_a={E-HEALTH},
        year={2012},
        month={5},
        keywords={Diabetes Prostate Cancer Web 2.0 Chronic Disease Health Portal},
        doi={10.1007/978-3-642-29262-0_17}
    }
    
  • Stacey Guy
    Alexandria Ratzki-Leewing
    Femida Gwadry-Sridhar
    Year: 2012
    Evaluation of a Web-Based Patient Portal for Chronic Disease Management
    E-HEALTH
    Springer
    DOI: 10.1007/978-3-642-29262-0_17
Stacey Guy1,*, Alexandria Ratzki-Leewing1,*, Femida Gwadry-Sridhar1,*
  • 1: Lawson Health Research Institute
*Contact email: stacey.guy@sjhc.london.on.ca, alexandria.ratzkileewing@lawsonresearch.com, femida.gwadry-sridhar@lhsc.on.ca

Abstract

Chronic disease directly affects more than 9 million Canadians. Efficient strategies are needed to cope with the demand on health care services and to increase patient adherence to treatment. Emerging web 2.0 technologies present viable options for patient engagement in health care. We undertook a pilot project to assess the feasibility of two chronic disease management patient portals. A total of 35 patients participated in the assessment. Portals were evaluated for participant expectations, motivations, usability, and recommendations for future iterations. Findings suggest the features of this portal were useful. Important issues to participants include access to their medical record, communication with health care professionals and other participants regarding topics of interest, keeping track of biometrics, and keeping up with the latest clinical studies.