e-Infrastructure and e-Services for Developing Countries. Third International ICST Conference, AFRICOMM 2011, Zanzibar, Tanzania, November 23-24, 2011, Revised Selected Papers

Research Article

Power Dynamics in E-commerce Adoption in Least Developing Countries: The Case of Dar-es-Salaam SMEs, Tanzania

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  • @INPROCEEDINGS{10.1007/978-3-642-29093-0_21,
        author={Salah Kabanda},
        title={Power Dynamics in E-commerce Adoption in Least Developing Countries: The Case of Dar-es-Salaam SMEs, Tanzania},
        proceedings={e-Infrastructure and e-Services for Developing Countries. Third International ICST Conference, AFRICOMM 2011, Zanzibar, Tanzania, November 23-24, 2011, Revised Selected Papers},
        proceedings_a={AFRICOMM},
        year={2012},
        month={5},
        keywords={E-Commerce Structuration theory least developing countries Small and Medium Enterprises Tanzania},
        doi={10.1007/978-3-642-29093-0_21}
    }
    
  • Salah Kabanda
    Year: 2012
    Power Dynamics in E-commerce Adoption in Least Developing Countries: The Case of Dar-es-Salaam SMEs, Tanzania
    AFRICOMM
    Springer
    DOI: 10.1007/978-3-642-29093-0_21
Salah Kabanda1,*
  • 1: University of Cape Town
*Contact email: salah.kabanda@uct.ac.za

Abstract

This paper examines power structures that make E-Commerce adoption amongst Small and Medium Enterprises in least developing countries a daunting task. The study adopts structuration theory as a lens, focusing specifically on structures of domination. The results indicate that at organizational level, lack of management support was the reason. However this was caused by government’s reluctance to adopt E-Commerce. By not adopting E-Commerce, government creates structures of domination by drawing on both of its allocative and authoritative resources. Further results show education institutions possessing authoritative power - they design the curriculum by determining what to teach and how to teach it; and whilst doing it, fail to take into account the industries and specifically SMEs needs. However with the rapid adoption of mobile technologies, E-Commerce is becoming a reality through the development of mobile enabled trade websites, which gives SMEs numerous ways to diffuse and rejuvenate themselves in the global economy.