E-Infrastructures and E-Services on Developing Countries. First International ICST Conference, AFRICOM 2009, Maputo, Mozambique, December 3-4, 2009. Proceedings

Research Article

Supporting Public Administration with an Integrated BPR Environment

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  • @INPROCEEDINGS{10.1007/978-3-642-12701-4_6,
        author={Aaron Ciaghi and Adolfo Villafiorita and Komminist Weldemariam and Andrea Mattioli and Quoc-Sang Phan},
        title={Supporting Public Administration with an Integrated BPR Environment},
        proceedings={E-Infrastructures and E-Services on Developing Countries. First International ICST Conference, AFRICOM 2009, Maputo, Mozambique, December 3-4, 2009. Proceedings},
        proceedings_a={AFRICOMM},
        year={2012},
        month={5},
        keywords={},
        doi={10.1007/978-3-642-12701-4_6}
    }
    
  • Aaron Ciaghi
    Adolfo Villafiorita
    Komminist Weldemariam
    Andrea Mattioli
    Quoc-Sang Phan
    Year: 2012
    Supporting Public Administration with an Integrated BPR Environment
    AFRICOMM
    Springer
    DOI: 10.1007/978-3-642-12701-4_6
Aaron Ciaghi1,*, Adolfo Villafiorita1,*, Komminist Weldemariam,*, Andrea Mattioli1,*, Quoc-Sang Phan,*
  • 1: Fondazione Bruno Kessler (fbk-irst), Italy
*Contact email: ciaghi@fbk.eu, adolfo@fbk.eu, sisai@fbk.eu, amattioli@fbk.eu, phan@fbk.eu

Abstract

The definition or redesign of Public Administration (PA) procedures is particularly challenging. This is, for example, due to the requirement of cooperation of different organizational units and actors, different laws and procedures for the production of several artifacts, and maintaining traceability while integrating processes with new laws.