Electronic Healthcare. Second International ICST Conference, eHealth 2009, Istanbul, Turkey, September 23-15, 2009, Revised Selected Papers

Research Article

Prototyping a Personal Health Record Taking Social and Usability Perspectives into Account

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  • @INPROCEEDINGS{10.1007/978-3-642-11745-9_7,
        author={Enrico Piras and Barbara Purin and Marco Stenico and Stefano Forti},
        title={Prototyping a Personal Health Record Taking Social and Usability Perspectives into Account},
        proceedings={Electronic Healthcare. Second International ICST Conference, eHealth 2009, Istanbul, Turkey, September 23-15, 2009, Revised Selected Papers},
        proceedings_a={E-HEALTH},
        year={2012},
        month={5},
        keywords={Personal Health Record SOA},
        doi={10.1007/978-3-642-11745-9_7}
    }
    
  • Enrico Piras
    Barbara Purin
    Marco Stenico
    Stefano Forti
    Year: 2012
    Prototyping a Personal Health Record Taking Social and Usability Perspectives into Account
    E-HEALTH
    Springer
    DOI: 10.1007/978-3-642-11745-9_7
Enrico Piras1,*, Barbara Purin1,*, Marco Stenico1,*, Stefano Forti1,*
  • 1: Fondazione Bruno Kessler (FBK)
*Contact email: piras@fbk.eu, purin@fbk.eu, stenico@fbk.eu, forti@fbk.eu

Abstract

This paper presents the process of design involved in prototyping a Personal Health Record (PHR), a patient-centered information and communication hub. As the PHR has to be used by laypeople, we focused on their health related activities (i.e. information management) carried out in the household using a sociological perspective to elicit the infrastructural requirements of the IT. We identified three distinct document management strategies (zero effort, erratic, networking) and ‘translated’ them into three design characteristics: flexibility, adaptability and customizability. We argue that the key to such PHR success is its capability to support the existing activities carried out by laypeople in managing their health record.