Next Generation Society. Technological and Legal Issues. Third International Conference, e-Democracy 2009, Athens, Greece, September 23-25, 2009, Revised Selected Papers

Research Article

e-Government Readiness, Strategy and Two Different User Groups - in Austria

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  • @INPROCEEDINGS{10.1007/978-3-642-11631-5_23,
        author={Noella Edelmann and Johann Hoechtl and Peter Parycek},
        title={e-Government Readiness, Strategy and Two Different User Groups - in Austria},
        proceedings={Next Generation Society. Technological and Legal Issues. Third International Conference, e-Democracy 2009, Athens, Greece, September 23-25, 2009, Revised Selected Papers},
        proceedings_a={E-DEMOCRACY},
        year={2012},
        month={5},
        keywords={e-Government e-Participation municipalities adolescents e-Government readiness e-Government Strategy Austria},
        doi={10.1007/978-3-642-11631-5_23}
    }
    
  • Noella Edelmann
    Johann Hoechtl
    Peter Parycek
    Year: 2012
    e-Government Readiness, Strategy and Two Different User Groups - in Austria
    E-DEMOCRACY
    Springer
    DOI: 10.1007/978-3-642-11631-5_23
Noella Edelmann1,*, Johann Hoechtl1,*, Peter Parycek2,*
  • 1: Danube University Krems
  • 2: BKA - Austrian Chancellery
*Contact email: noella.edelmann@donau-uni.ac.at, johann.hoechtl@donau-uni.ac.at, peter.parycek@bka.gv.at

Abstract

This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical. The Austrian e-Government strategy, the decisionmakers and IT solution providers must understand the needs of all stakeholders and provide viable solutions accordingly.