Digital Business. First Iternational ICST Conference, DigiBiz 2009, London, UK, June 17-19, 2009, Revised Selected Papers

Research Article

The Incoming Trends of End-User Driven Service Creation

Download
443 downloads
  • @INPROCEEDINGS{10.1007/978-3-642-11532-5_12,
        author={Zhenzhen Zhao and Nassim Laga and Noel Crespi},
        title={The Incoming Trends of End-User Driven Service Creation},
        proceedings={Digital Business. First Iternational ICST Conference, DigiBiz 2009, London, UK, June 17-19, 2009, Revised Selected Papers},
        proceedings_a={DIGIBIZ},
        year={2012},
        month={5},
        keywords={Web 2.0 Service creation Semantic Context-aware Community},
        doi={10.1007/978-3-642-11532-5_12}
    }
    
  • Zhenzhen Zhao
    Nassim Laga
    Noel Crespi
    Year: 2012
    The Incoming Trends of End-User Driven Service Creation
    DIGIBIZ
    Springer
    DOI: 10.1007/978-3-642-11532-5_12
Zhenzhen Zhao1,*, Nassim Laga2,*, Noel Crespi1,*
  • 1: Institut TELECOM
  • 2: Orange Labs, France Telecom R&D
*Contact email: zhenzhen.zhao@it-sudparis.eu, nassim.laga@orange-ftgroup.com, noel.crespi@it-sudparis.eu

Abstract

Service creation is the next big end-user driven hype in the technology arena. As the first Web 2.0 services are already enabling tech-inclined users to build their own composite services, this trend will lead to a huge set of new features and services will be provided by all stakeholders. This paper illustrates the incoming trends of the end-user driven service creation with extensive new features, and provides five main research topics from both technical and business perspective. The underlying key technologies, as well as the current platforms/tools are also detailed.